Change of name

To enable us to implement your change of name, complete the form in full and return it to us along with a copy of your new ID. Please send us your documents by post or scanned using the form below.

Please continue using your current card until you receive the new one. When signing transaction slips, please sign with your old name until you receive your new card. Thank you.

Name change form (PDF)
If you have a "one" digital service account, please enter its e-mail address.
If you attach a document, you are transmitting this to us by e-mail.
Please note that e-mail communication is not guaranteed to be confidential or secure. It is therefore possible for third parties to gain unauthorized access to communications between you and Viseca Card Services SA ("Viseca") despite all the security measures implemented by Viseca. More information is available under Security. Viseca expressly rejects any liability or responsibility for losses or violations of confidentiality. If you receive this message in error, please notify us by e-mail and delete the message and any attachments. All unauthorized use or circulation of this information is prohibited.