Search and rescue costs

If you go missing during a trip or need to be physically rescued from an emergency situation, the costs for search, rescue and recovery will be covered.

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The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

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The following prerequisites must be met for the insurance to provide cover:

• During the trip or while using public transport or means of transport, the insured person goes missing or needs to be physically rescued from an emergency situation.

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The following maximum insured sum applies per event and per person:

• CHF 60 000: World Mastercard Silver, Visa Classic, Visa GKB HCD Card, World Mastercard Gold, Visa Gold, Flying Blue World Mastercard, Visa Platinum, Kiwanis Mastercard Gold and Visa Collect Card.

There is no policy excess.

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The insurance is included in the annual fee for your Viseca card and does not cause any additional costs.

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The insurance is included with the following Viseca credit cards and combined payment cards with credit function:

• World Mastercard Silver/Gold
• Visa Classic/Gold
• Visa GKB HCD Card
• Flying Blue World Mastercard
• Visa Platinum
• Visa Collect Card

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Coverage applies worldwide as well as in Switzerland.

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The insurance covers search, rescue and recovery measures that are caused by illness or accident and are unforeseen.

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Items excluded from the insurance cover include the following:

• Abuse of alcohol, drugs or medicines
• Suicide or attempted suicide
• Participation in strikes or unrest
• Consequences of acts of war
• Grossly negligent or deliberate actions/omissions
• Commission of crimes

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Please submit invoices to the responsible accident or health insurance provider first..

Send the claim form and the following documents to the insurer as soon as possible:

• Invoice for rescue measures
• Health/accident insurance statements with regard to cost contribution

If you have any questions, contact the insurer by phone on +41 44 283 38 05.

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The exact conditions can be found in the Insurance Conditions for private payment cards of Viseca Card Services SA
 

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