Concierge service

Do you have a special request? The Concierge Service will organise almost anything for Platinum cardholders, e.g. tickets, restaurant reservations, gifts and flowers. The Concierge Service is at your disposal around the clock on +41 58 958 80 00.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The insurance is included in the annual fee for your Viseca card and does not cause any additional costs.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The service is free for Platinum cardholders. 

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

Coverage applies worldwide as well as in Switzerland.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

Illegal, indecent, immoral or unethical services will not be processed by the Concierge Service provider.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The exact conditions can be found in the Insurance Conditions for private payment cards of Viseca Card Services SA
 

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.