Foreign currency

Any transaction that is not settled in the card currency is referred to as a foreign currency transaction.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

For every foreign currency transaction, the exchange rate, conversion date and processing fee are stated on the monthly bill and in “one”.

The processing fee varies depending on the card. For details, see the summary of fees.

Fees for credit cards and Prepaid cards

Fees for commercial cards

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The exchange rates are set daily by Viseca Card Services SA and fixed once daily at the same time of day. When setting the exchange rate it takes the usual market sources as a guide.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

The relevant date is the date that the card organisation (Mastercard/Visa) uses for the conversion of foreign currencies. This conversion date can be found on your monthly bill.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

Any payment in a foreign currency (i.e. currency other than the card currency) incurs a processing fee. The fee schedule provides an overview of the fees that are payable.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.